Data Protection and Confidentiality

Safeguarding Your Business through Robust Vendor and Partnership Agreements

In today’s hyper-connected business world, securing sensitive information is no longer an option—it is a necessity. While most companies focus on employment agreements to protect confidential data, many overlook the potential risks that lie outside their workforce. Vendor, supplier, partner and joint venture agreements play a critical role in safeguarding your business from breaches that can occur when collaborating with third parties. This is especially pertinent in Indonesia, where legal frameworks around data protection and business agreements continue to evolve.

This article explores how businesses can protect themselves through robust contractual agreements and provides actionable advice on reducing risks associated with external partnerships.

The Reality of Data Breaches

It is tempting to think that data breaches are primarily caused by hackers or malicious internal actors, but research tells a different story. A significant proportion of breaches occur due to weak external relationships—vendors, suppliers, or partners who fail to uphold their end of the security bargain.

According to a study by IBM, third-party breaches accounted for 19% of all data breaches in 2023, costing businesses an average of USD 4.29 million per incident. For companies without adequate agreements in place, the financial and reputational damage can be catastrophic.

While this figure might sound daunting, the true impact goes beyond financial loss. Breaches of confidentiality can lead to:

  • Loss of client trust
  • Legal action and fines
  • Exposure of trade secrets, intellectual property, and competitive advantage

Indonesia’s data protection regulations, such as the Personal Data Protection Law (PDP), focus heavily on personal data, but businesses must also take action to protect their own sensitive information—especially in employment, vendor, supplier, and joint venture agreements.

The Real Threat: Vendor and Partnership Agreements

Many businesses focus heavily on employment contracts and internal data protection protocols but often overlook the risks that arise from vendor and partnership agreements. When entering into any business relationship, there is a need to safeguard sensitive information like pricing strategies, client data, or intellectual property. Without a robust confidentiality clause, your business could be exposed to serious risks.

Take the example of a major joint venture where one partner shares sensitive market research or product development plans with another. Without a confidentiality clause or proper agreement in place, there is little legal protection if this information is leaked or used without consent.

What happens when internal breaches occur? Internal breaches are often more difficult to detect and can occur over long periods, with data being shared gradually. It might come from an employee leaving the company to work for a competitor, taking valuable information with them, or a vendor misusing confidential data shared during the course of a project.

These breaches highlight the importance of robust confidentiality clauses within employment contracts, as well as vendor agreements, and joint venture arrangements.

Vendor, Supplier, and Joint Venture Agreements: Protecting Your Business

At TraceWorthy, we believe that every business relationship should be formalised with clear terms and agreements to prevent misunderstandings and protect confidential information. Vendor, supplier, and joint venture agreements need to include specific clauses to ensure the security of your data.

Here are a few key areas to consider:

  1. Confidentiality Clauses: These clauses ensure that any information shared between parties is protected. Without them, there is little recourse if a vendor or supplier misuses sensitive information.
  2. Intellectual Property Protection: Intellectual property should remain the sole property of its creator. Clear clauses must outline who owns the rights to intellectual property developed during the course of a business relationship, and how it can be used.
  3. Termination Clauses: A well-drafted agreement should clearly define what happens to sensitive information once a business relationship ends. This might include the destruction or return of confidential data, as well as non-compete agreements that prevent misuse of proprietary information.

These are just a few examples of how properly drafted agreements can protect your business and give you peace of mind. At TraceWorthy, we work with clients to ensure all of their agreements contain these essential elements, reducing the risk of confidentiality breaches.

Real-Life Example: Breaching Confidentiality in Vendor Relationships

A notable example of the risks that can arise from insufficient confidentiality agreements comes from a multinational company operating in Indonesia. The company had outsourced a significant part of its supply chain to a local vendor without a proper confidentiality clause in the contract. During the partnership, the vendor began sharing sensitive pricing strategies with a competitor, which led to the company losing its competitive edge in the market. This breach could have been avoided with stronger confidentiality protections in the vendor agreement, highlighting the importance of thorough legal safeguards in business relationships.

This example serves as a reminder that confidentiality clauses are not just a formality—they are essential for protecting sensitive business information and intellectual property from misuse.

Real-Life Example: The Consequences of a Weak Joint Venture Agreement

In a recent high-profile case, an Indonesian technology company entered into a joint venture with a foreign partner. While the collaboration promised shared growth, the agreement failed to clearly define the ownership of new intellectual property developed during the partnership. When the relationship deteriorated, both parties claimed ownership, resulting in a prolonged legal dispute that cost both companies millions in legal fees and lost business opportunities.

Internal Breaches: More Common Than You Think

While external relationships are a significant risk, internal breaches can also cause havoc. In fact, internal breaches account for a considerable proportion of confidentiality violations, with an average cost of USD 8.64 million globally in 2023 alone. Could your business survive such a loss?

This highlights the need for a company-wide approach to confidentiality, extending from employees to vendors and partners.

Preventing Breaches: Key Elements of a Strong Agreement

  1. Clear Definitions: Ensure that the confidentiality clause clearly defines what constitutes “confidential information.”
  2. Breach Consequences: Specify what happens if a breach occurs—whether financial penalties, termination of the contract, or legal action.
  3. Monitoring and Audits: Build in regular checks to ensure that confidentiality is being upheld by your vendors and partners.

What Does Indonesian Law Say?

In Indonesia, there is growing awareness of the importance of data protection, with laws being developed to address breaches. The Electronic Information and Transactions Law (UU ITE), amended in 2016, includes some provisions on the protection of personal data and confidentiality. However, many businesses remain vulnerable when working with external partners, especially if contracts are not properly structured to cover data protection.

Although the Personal Data Protection (PDP) Law has recently been passed in Indonesia, it focuses more on personal data rather than business confidentiality, making it even more important for businesses to have comprehensive confidentiality clauses in their vendor and partnership agreements.

Common Confidentiality Breach Risks

  1. Vendor Agreements: Many companies outsource their critical operations, exposing sensitive information to external parties. Without clear confidentiality clauses, vendors could misuse this information.
  2. Joint Ventures & Partnerships: Collaborative ventures often require sharing sensitive business strategies. Without a legally binding confidentiality agreement, there is a risk of information leaking to competitors.
  3. Client Data: When working with third parties, especially those handling customer information, breaches can expose not only the company but also its customers to security risks.

Why Robust Confidentiality Agreements Are Non-Negotiable

Confidentiality agreements are not just a safeguard—they are a tool to manage risk. Here’s why your business cannot afford to overlook them:

  • Protection from Legal Liabilities: Having a robust confidentiality clause can protect you from legal action in case of data leaks.
  • Securing Intellectual Property: Your business ideas, products, and methods are often the most valuable assets. A well-crafted confidentiality agreement ensures that these are kept secure, even in partnerships.
  • Maintaining Competitive Advantage: Confidentiality breaches can allow competitors to gain an unfair advantage by accessing your business strategies, pricing models, or innovative processes.

Protecting Your Business from Breaches

Given the complexity of modern business relationships, protecting your company from confidentiality breaches is essential. Vendor, supplier, and joint venture agreements should not be overlooked in this process. By ensuring that all agreements are clear, robust, and legally enforceable, you can mitigate risks and safeguard your business.

Steps You Can Take Now:

  • Conduct a thorough review of all your existing agreements. Ensure they contain clear confidentiality clauses and proper termination terms.
  • Update contracts to include non-compete and intellectual property clauses.
  • Consult legal professionals who specialise in protecting sensitive business information to ensure your agreements comply with Indonesian law.

At TraceWorthy, we have extensive experience working with businesses to protect their interests and mitigate risks associated with confidentiality breaches. Whether you are forming new partnerships or looking to strengthen existing agreements, our team is here to help you every step of the way.

TraceWorthy’s Role in Securing Your Business

The right agreements are your first line of defence in protecting confidential information and avoiding costly legal battles.

At TraceWorthy, we specialise in vendor, supplier, joint venture, and partnership agreements that ensure your data stays protected. Our expertise in drafting clear, enforceable agreements can help you address the risks specific to your business and ensure compliance with Indonesian regulations. Whether you are expanding your business or entering a new partnership, TraceWorthy has the experience and insight to safeguard your interests.

If you are unsure whether your business is adequately protected, now is the time to act. Contact us today to discuss how we can protect your business from the risks of confidentiality breaches.